Hi, I’m Jegan,

I create clear and intuitive digital experiences by simplifying complex workflows and translating user needs into thoughtful, scalable solutions.

Streamlining Onboarding

Led the redesign of critical onboarding and KYC flows to reduce early-stage drop-offs, improve identity verification accuracy, and streamline user progression across regions—balancing UX clarity with strict regulatory requirements.

Designing a Risk-Adaptive Onboarding & Verification Experience

Re-architected onboarding and post-signup journeys into a risk-aware, state-driven system that reduced false risk classification, improved funding conversion, and increased transparency across compliance-sensitive flows.

Improving Core Platform UX

Elevated UX quality across key platform touchpoints including progress feedback, login clarity, and trading credential visibility through focused, incremental improvements that reduced access friction and improved user confidence at scale.