Hi, I’m Jegan,
I create clear and intuitive digital experiences by simplifying complex workflows and translating user needs into thoughtful, scalable solutions.
Streamlining Onboarding
Led the redesign of critical onboarding and KYC flows to reduce early-stage drop-offs, improve identity verification accuracy, and streamline user progression across regions
Designing a High-Performance Freight System
Connects shippers with freight capacity across drayage, transload, and OTR.
Accelerating E-Commerce Activation
Redesigning onboarding to move creators from trial to first sale faster
Risk-Adaptive Onboarding & Verification
Re-architected onboarding and post-signup journeys into a risk-aware, state-driven system that reduced false risk classification, improved funding conversion, and increased transparency across compliance-sensitive flows.
Redesigning a Digital Lending Experience
Digital bank offering financial services to consumers and merchants
Scaling Trust in Digital Healthcare
Designing an end-to-end medication platform that improves distributed pharmacy ecosystem